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Privacy policy

This policy is applied to all personal information our customers send to us via our web site. This personal information consists of your name, address, age, gender, phone and fax numbers, e-mail address and any comments you might have made. Please read carefully and understand fully this Privacy Policy before you submit your information through this web site.

Toytec understands the importance of your personal information, its privacy, and will control its use under the following guidelines:-

  1. Each department of Toytec has one person in charge of handling personal information and managing it appropriately.
  2. Toytec does not disclose this personal information to any third parties. However Toytec is one part of a corporate partnership and we may as deemed necessary share personal information within that partnership.
  3. In cases where your personal information is shared with a corporate partner we have agreements in place which allow them to control appropriately this information passed to them.
  4. Subscribing to our Newsletter or News Service about our products and services and those of our corporate partners is provided to those customers who subscribe to this service. Should at any time you wish to unsubscribe from this service, this can be done.
  5. Toytec Customer Service will handle all correspondence regarding your personal information if you need to change or update it.
  6. Toytec will always follow the Laws of Japan in regard to the handling of your personal information and its privacy. We will review and improve these standards as required.

Shipping rates

The prices shown on this website basically not include shipping cost. (International mail) If you prefer EMS (Express Mail Service), we add the actual shipping cost and inform total cost.
Example; If you order JPY3,000 (total product cost) and select EMS shipment (shipping cost JPY1,000), the total is JPY4,000.

Payment method

We take only PayPal.

Return policy

We are afraid we do not accept any return.
However, please contact us for any initial failure.